- St Ambrose Catholic Primary School2 Stuart Street, Concord West NSW 2138
To contact the OSHC directly:
TBC (during operational hours)
For all enrolment, account & booking enquiries:
Customer Service Team – 9568 8628
Before school care: Monday – Friday: 7:00am – 8:45am
After school care: Monday – Friday: 3:00pm – 6:00pm
We believe that we are founded on the person of Jesus Christ and enlivened by the gospel.
We believe that each child, family and educator is unique and valued individually. We value and honour diversity and accept and celebrate differences in other people. We believe each person and their family’s values, culture, beliefs, abilities and language should be acknowledged and accepted and reflected in our OSHC environment.
We believe that secure, respectful and nurturing relationships are foundational to a child’s sense of belonging and wellbeing. Our educators provide opportunities for children to develop a strong sense of wellbeing and social competence, where qualities of fairness, humour, empathy and understanding are developed.
We believe play is essential in children’s lives. We believe play values the ideal of allowing children to “just be” as a right of all children. We believe play should be fun, exciting, spontaneous, hands-on, stimulating, relaxing, comforting and challenging. Indoor and outdoor play will be part of the daily rhythm of the OSHC program.
We believe children are capable, resourceful and valued members of the community. We believe children should be encouraged and supported to follow their learning interests. Activities during service hours will be matched to children’s interests, providing meaningful and engaging opportunities to create, explore and build knowledge and understanding.
We believe in supporting and developing a partnership with families to share in the nurturing and education of their children. We encourage each family to participate in the SCECS community and support and welcome their interest and involvement.
Morning Session – Permanent $21.00*
Morning Session – Casual $23.00*
Afternoon Session – Permanent $31.50*
Afternoon Session – Casual $33.50*
- Special Events: Families will be notified
- Dishonour Fee: If direct debit is declined, families will be notified by SCECS that a family deposit may be debited and bank fees charged.
- No notification of child’s absence: Daily Rate will be applied
Late Fee For Pick-Ups After Service Closing Time
- 0-15 minutes late: $20.00
- Every 5 minutes thereafter: $10.00
*Fees are subject to change, however, you will be notified in writing two weeks prior to any fee changes.
Absent Children Fees
When booking your child into After School Care, it is important to select your days carefully as there are NO REFUNDS. This is due to the Centre organising staff, and ensuring sufficient supervision is in place. If your family feels they have a unique circumstance that should consider a refund or part thereof, you may place your request in writing to staff. Your letter should explain the details of your circumstances and may be mailed or handed to Centre Staff to be addressed at the next meeting. It will be left to the discretion of the Committee, and your family will be notified in writing of their decision.
No Charge for Public Holidays
If a public holiday falls on the day of a permanent booking that you hold, you will NOT be charged for this day.
Pupil Free Day/Staff Development Days & Strike Fee
During any term, there is the possibility of Pupil Free days and/or school closure. The Centre may or may not be open on these days and families will be notified in advance.
Child Care Subsidy
All families are eligible to apply for Child Care Subsidy (CCS). It is income tested and usually paid directly to the childcare services to reduce the fees that eligible families pay. Families can apply for the CCS online or in person through Centrelink. Once you have contacted Centrelink, you will need to provide the centre with your Parent and Child Customer Reference Number (CRN) to claim CCS.
Centrelink Office. Ph: 13 61 50.
When registering with Centrelink please quote the following provider number:
Centre name: SCECS OSHC St Ambrose Concord West
CCS Service ID: TBC
Fees – Direct Debit
All fees are paid by Direct Debit. Fees are paid fortnightly in advance. Payments will be debited from the family’s nominated account, or as otherwise advised. Strict regulations are followed to ensure that this information is confidential. At the beginning of each term, a notice will be emailed to families, outlining the dates that the Direct Debit will be processed.
Please ensure you have sufficient funds in your account to cover your fortnightly childcare fees. If you have insufficient funds when your Direct Debit is due, please contact the Centre in writing by close of business on the Wednesday of the Direct Debit week. Direct Debit rejections incur a dishonour fee payable by the parent (see current Schedule of Fees above).
SCECS fortnightly Direct Debit payment system is designed to make payments easy.
Need to change your payment details?
To update your nominated bank account or credit card details for direct debit payments, please send your updated details to the SCECS Management Team at firstname.lastname@example.org
Late Payments & Termination of Placement
Parents are encouraged to discuss any difficulties they may have in paying fees with staff, who will discuss the matter with the SCECS Coordinator. Applications for arrangements in the event of financial hardship should be made to SCECS in writing. If no previous arrangements have been made regarding late payment of fees, SCECS is entitled to terminate the child’s placement after giving one week’s written notice.
In the event that fees are late due to direct debits being declined because of insufficient funds, SCECS will send one reminder email. At the end of two weeks, the child’s placement will be ended and the family’s deposit debited.
In the event of reminder letters being issued more than twice in any 2 month period, SCECS reserves the right to terminate a placement without further reminders.
Invoice / Statements
After School invoice/statements are emailed fortnightly
New to SCECS? Register below to enrol your child
*Please note: this application does not work on any smartphone/tablet device. We recommend you complete the enrolment process on a desktop.
*Can’t finish the enrolment in one session? Remember to Click ‘Save & Close’, to save your entered data, so you can come back and complete the enrolment form at a more convenient time.
To enrol, visit ‘My Family Lounge‘ and select ‘Register’
Login details will be emailed to your nominated email address (check your spam).
Follow the link within the email to log into your ‘My Family Lounge’ account.
Complete your child’s enrolment form online – don’t forget to click on ‘Submit‘.
To make a permanent booking select ‘Booking Request’.
For permanent bookings: We will email you an ‘offer’, once your ‘booking request’ is confirmed. Simply accept the offer to confirm your spot.
For casual bookings: Once you have submitted your enrolment online, the next contact you need to make is when you require a casual booking. You can book in your casual days via the ‘My Family Lounge’ App or text or call the service mobile and wait for confirmation to confirm your booking has been received.
Already enrolled with SCECS?
Click on the below icon to sign in
Need some help?
Please view our Frequently Asked Questions for help with My Family Lounge
You can contact Head Office on 9568 8628 or visit myfamilylounge.com.au website for a helpful guide.
Frequently Asked Questions
ENROLMENTS & BOOKINGS
FEES & HOURS
CHILD CARE SUBSIDY (CCS)
PROGRAMS & ROUTINES
STAFFING & RATIOS