Already registered with us?
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New to My Family Lounge?
*Please note: this application does not work on any smartphone/tablet device. We recommend you complete the enrolment process on a desktop.
*Can’t finish the enrolment in one session? Remember to Click ‘Save & Close’, to save your entered data, so you can come back and complete the enrolment form at a more convenient time.
To enrol, visit ‘My Family Lounge‘ and select ‘Register’
Login details will be emailed to your nominated email address (check your spam).
Follow the link within the email to log into your ‘My Family Lounge’ account.
Complete your child’s enrolment form online – don’t forget to click on ‘Submit‘.
To make a permanent booking select ‘Booking Request’.
For permanent bookings: We will email you an ‘offer’, once your ‘booking request’ is confirmed. Simply accept the offer to confirm your spot.
For casual bookings: Once you have submitted your enrolment online, the next contact you need to make is when you require a casual booking. You can book in your casual days via the ‘My Family Lounge’ App or text or call the service mobile and wait for confirmation to confirm your booking has been received.
Please view our Frequently Asked Questions for help with My Family Lounge
You can contact Head Office on 9568 8628 or visit myfamilylounge.com.au website for a helpful guide.
Frequently Asked Questions