Frequently Asked Questions – Outside School Hours Care


ENROLMENTS & BOOKINGS Click here for answers to your questions about your online booking, enrolment & My Family Lounge. It is important to notify the staff if your child will be absent. If the child will be absent from the centre for an extended period of time e.g. more than a week, notification is required in advance and in writing. You can leave a voicemail or text during the day if you are unable to contact the staff during Centre hours. Staff must be notified before 9:30 am on the day that your child is booked in. It’s

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